Our Business Travel Agency Never Stops Moving, Like Your Travel
Travel never stops moving and your program has to move with it, navigating complexity, geopolitical risks and the daily interruptions that impact how business gets done.
There’s only one thing that never changes: people
That’s why we create people first programs powered by the commitment of our people and our everyday innovation.
As the Midmarket Specialist Division for BCD Travel, we understand that when you focus on people –and getting them where they want to go –everything else becomes really simple.
Working with our Travel Management Company is Like "Working with Family”
What People are Saying About our Busines Travel Agency
We had a 10% reduction initiative for our corporate travel program pre-Covid, and Adelman was proactive and instrumental in helping us make recommendations tailored toward our cost reduction goals. We were already on track to exceed our goals... Now, we are set up for success with the right plans and best practices to follow when travel fully resumes.
Bill Rogde
Sr. Procurement Manager, Indirect Procurement
When your phone rings less, you can do more
Our people know travel and show up 24/7/365 fully committed to taking care of your people. Omni-channel access, user-friendly booking tools and robust duty of care keeps them safe, productive and happy –all within your policy.
Meanwhile, your Customer Success Manager keeps things simple for you, managing the details and monitoring service so can focus on running your program, not putting out fires.
Your strategic partner, your goals become our SLAs, giving you complete control and visibility into how your program performs so you can drive optimal results and document the value you deliver.
Client Retention
Traveler Satisfaction
Calls Answered in <60 Seconds
Net Promoter "Excellent Score"
You’re Not a Number, But Our Business Travel Agency Makes Sure You Hit Yours
As the Mid-Market Specialist Division for BCD Travel, we deliver world class volume discounts to all clients–regardless of spend –along with single point-of-contact support across 109 countries.
We are the only TMC that can integrate all data streams on booked and sold travel in one reporting solution, including ancillary spend and duty of care tracking. And since we can manage your total T&E spend –from payment to travel and expense – we give you full transparency to identify new savings opportunities and minimize leakage.
Most importantly, we track all key performance metrics and deliver savings on air and hotel spend through our proprietary Infinite Search Plus solution – guaranteed.
24/7
Global Traveler Support
100%
Data Secure and PCI Compliant
38
Years of Organic Growth
109
Standard Universal SLA with all 109 Global Locations
Adelman/BCD Travel Recognized by the industry
We’re honored that our work, members and company are repeatedly recognized by the travel industry and organizations.