As a trustworthy business travel agency, our customers with small and mid-sized travel programs get access to:
Travel agent service & support.
Our highly experienced, U.S.-based travel consultants are available 24 hours a day. They are fully trained on your company policies and traveler preferences. Our travel consultants can be reached by phone, email, and live chat.
A world-class online booking tool.
Our certified staff will customize and fully support your online booking tool, ensuring it's user-friendly and efficient. Plus, we provide help desk support for your travelers, making the booking process smooth and hassle-free.
Great air, car, and hotel discounts, plus expanded content and NDC fares.
We’ll provide upfront discounts on most major carriers, savings off international fares, discounts and perks on car rentals, reduced rates on over 50,000 hotels in over 180 countries, plus additional amenities to keep your travelers happy on the road. We also give you access to NDC content and private fares.
A reporting solution with performance metrics, benchmarking, and analytics.
Our business intelligence platform is interactive, easy to use, and allows you to monitor and manage policy compliance and trends that impact your travel program.
Duty of care.
Our Security Map solution gives you access to risk alerts, lets you assess if your travelers are safe, and enables you to reach out to them when needed.
Advanced technology solutions.
Innovation is our specialty, so we provide third-party and proprietary solutions to make the experience easier for your travelers. Our solutions include unused ticket management, price re-shopping, automated quality control, and more.
Learn how our expert business travel agency can make travel management effortless for your small to medium-sized business.
Learn how Adelman Travel can make travel management effortless for your small to medium-sized business.
Travel Programs for Medium-Sized Businesses
Adelman Travel specializes in travel services for business that are just right for medium-sized companies. For our mid-market customers who require extra support, we provide you with an expert Client Success Manager. Your Adelman Client Success Manager will be your travel management advocate, and they will go the extra mile to ensure the success of your travel program, making you feel cared for and valued.
Account Management to Improve Policy Compliance and Decrease Spend
Adelman Client Success Managers are experts at building winning travel programs. They will strategize with you to determine goals for your program and create a blueprint to reach them.
Your Client Success Manager will improve compliance by developing an employee-friendly travel policy customized to your industry and budget, identifying cost savings and decreased spending opportunities, negotiating with your travel suppliers to secure valuable discounts and perks and recommending payment solutions and risk management plans.
Plus, they will share their market knowledge and industry updates, always keeping you informed of the latest developments.
Supporting Your Travelers
When your road warriors are on the go, our TripSource mobile app provides them with complete trip management, no matter where they are. TripSource gives them 24/7 access to your company travel policy, flight information and updates, risk alerts, and online booking options.
Plus, the help of a trusted Adelman Travel consultant is just a click away. With TripSource, your travelers are always connected, with all the information they need right at their fingertips, ensuring a stress-free and convenient travel experience.
Executive Traveler Care
We offer our Elite VIP program for travelers who require a higher level of care and service. Through an annual membership or purchased a la carte, your executive travelers will love our VIP concierge, offering exclusive, personalized services, including priority booking, dedicated support, and travel perks.
Whether your personnel are on vacation or traveling for business, you can take their experience a step further with Adelman Elite. Through an annual membership or purchased a la carte, they will love our VIP concierge, offering exclusive, personalized services.
Scalability to Support Future Growth
As your business grows, so do your travel needs.
Regardless of where you are on your company’s growth path, we are here to support you—now and in the future, whether you stay the same or grow organically or through acquisitions. We specialize in customers your size, and we can support you through your growth—whether it’s organically or through acquisitions, we specialize in accounts with less than $20 million in travel spend.