Our customers with small and mid-sized travel programs get access to:
Travel consultant service & support
Our highly experienced, U.S.-based travel consultants are available 24-hours a day. They are fully trained on your company policies and traveler preferences. Our travel consultants can be reached by phone, email and live chat.
A world-class online booking tool
Our certified staff will customize and fully support your online booking tool, plus we provide help desk support for your travelers
Great air, car and hotels discounts, plus expanded content and NDC fares
We’ll provide you with upfront discounts on most major carriers, savings off international fares, discounts and perks on car rentals, and reduced rates on over 50,000 hotels in over 180 countries, plus additional amenities to keep your travelers happy on the road. We also give you access to NDC content and private fares.
A reporting solution with performance metrics, benchmarking and analytics
Our business intelligence platform is interactive, easy to use, and allows you to monitor and manage policy compliance and trends that impact your travel program.
Duty of Care
Our Security Map solution gives you access to risk alerts, lets you assess if your travelers are safe, and lets you reach out to them when needed.
Advanced technology solutions
Innovation is our specialty, so we provide you with third-party and proprietary solutions to make the experience easier for your travelers. Our solutions include unused ticket management, price re-shopping, automated quality control and more.
Learn how Adelman Travel can make travel management effortless for your small to medium-sized business.
Travel Programs for Medium-Sized Businesses
Adelman Travel specializes in customizing travel programs that are just right for medium-sized businesses. For our mid-market customers that require an extra level of support, we provide you with an expert Client Success Manager. Your Adelman Client Success Manager will be your travel management advocate, and they will go the extra mile to ensure the success of your travel program.
Account Management to Improve Policy Compliance and Decrease Spend
Adelman Client Success Managers are experts at building winning travel programs. They will strategize with you to determine goals for your program and create a blueprint to reach them. Your Client Success Manager will improve compliance by developing an employee friendly travel policy that’s customized to your industry and budget, identify opportunities for cost savings and decreased spending, negotiate with your travel suppliers to secure valuable discounts and perks, and recommend payment solutions and risk management plans. Plus, they will share their market knowledge and industry updates, always keeping you informed of the latest developments.
Supporting Your Travelers
When your road warriors are on the go, our TripSource mobile app provides them with complete trip management, no matter where they are. TripSource gives them 24/7 access to your company travel policy, flight information and updates, risk alerts, and online booking options. Plus, the help of a trusted Adelman travel consultant is just a click away. With TripSource, your travelers are always connected, with all of the information they need right at their fingertips.
Executive Traveler Care
For those travelers that require a higher level of care and service, we offer our Elite VIP program. Through an annual membership or purchased a la carte, your executive travelers will love our VIP concierge offering of exclusive, personalized services.
Whether your personnel are on vacation or traveling for business, you can take their experience a step further with Adelman Elite. Through an annual membership or purchased a la carte, they will love our VIP concierge offering of exclusive, personalized services.
Scalability to Support Future Growth
As your business grows, so do your travel needs.
Regardless of where you are on your company’s growth path, we are here to support you—now and in the future, whether you stay the same, or grow organically or through acquisitions. We specialize in customers your size, and we can support you through your growth—whether it’s organically or through acquisitions, we specialize in accounts with less than $20 million in travel spend.