Meet Molli Lynch, Adelman’s Senior Director of Customer Experience, whose passion for service excellence and customer loyalty has been shaping the travel industry for over 25 years!

Molli leads Adelman’s Customer Experience Team, overseeing elite service, full-service operations, online support, group air, and more. She is dedicated to making travel seamless for our corporate clients, ensuring every traveler receives the highest level of care and support.

Her leadership in service optimization, error reduction, and continuous improvement drives operational excellence and enhances the overall customer journey. With her unwavering focus on customer satisfaction and team development, Molli continues to elevate the standards of travel service at Adelman.

We’re proud to have her leading the charge in delivering outstanding experiences for our clients! Join us in celebrating Molli’s incredible contributions!