To streamline the call process and improve the experience for travelers, Adelman Travel has removed the prompt from our phone menu that previously directed callers to online support.  Assistance and questions regarding online booking tools are now managed by our existing travel consultant teams.  This ensures that callers are assisted by teams that understand the intricacies of each customers’ specific travel program. 

Our travel consultant teams are fully trained on the online booking tools we offer and are prepared to service travelers with both full service and online inquiries.  This change also saves callers time as it eliminates the previous transferring of calls between your travel consultant team and online support.