FOR IMMEDIATE RELEASE: September 2, 2008
FOR MORE INFORMATION: Adelman Public Relations, pr@adelmanmail.com or 414-410-8318
Top Management Changes at Adelman Travel Group
MILWAUKEE - September 2, 2008 - Adelman Travel Group announced today that Bob Chaiken has been named as President & CFO of Adelman Travel Group and Steve Cline as Chief Operating Officer.
Bob Chaiken will have responsibility for the full scope of the company's activities. Under his management, the company will strategically align the company with the “best match” acquisitions and partnerships for both North America and outside of the Americas. As chief operating officer, Steve Cline will manage the account management, operations and sales organizations to maximize internal sales efforts and customer service strategies.
Mr. Chaiken has served at Adelman for 17 years in various roles including Controller, CFO and Chief Operating Officer. Chaiken held previous positions in real estate development and had beginnings in finance and IT. Cline has served at Adelman for 13 years as General Manager, Vice President and Executive Vice President. Cline previously held positions at American Express and BTI Americas (now BCD Travel), and has over 25 years of travel industry experience. Each has strategically positioned the company with the right formula for staffing, technology, account management initiatives and acquisitions to place Adelman in a leading position in corporate travel management.
“As Chairman & CEO, I will continue to provide overall leadership of our company while Bob Chaiken and Steve Cline will be the driving forces in leading our outstanding team through the many tough challenges of our industry,” said Craig Adelman.
"Chaiken's wide-ranging experience in strategy, technology and acquisitions will help us to find new business models that will enhance our company’s success. Cline’s initiatives to more closely align account management, sales and operations will insure seamless delivery of services in a cost effective manner,” said Craig Adelman.
Bob Chaiken added: "Growth initiatives are priority for Adelman, and we are determined to leverage our experience to identify new opportunities while focusing on delivering first class account management and customer service around the clock to our travelers worldwide.”
"Travel Management and the industry as a whole are at an exciting and transitional time, with both continued technology advancements and the restructuring of the airlines. Our global travel marketplace has become a reality and we need to continue expanding our reach within our customers throughout the world," noted Steve Cline.
Recent developments at Adelman include: Creation of an architectural business plan that demonstrates a travel programs financial impact using customer’s goals and industry standards. A proprietary reporting system will be released end of fourth quarter 2008, complete with matrix/dashboard reporting for U.S. and global customers. All Adelman account managers have been certified to implement and manage multinational customers. Growth in online bookings has prompted Adelman, a recognized leader in onsite travel services, to create new initiatives to increase online adoption to be the majority of Adelman’s transactions by 2010. Expansion plans are under review for operations in Canada and the UK.
About Adelman Travel Group:
Adelman Travel is a unique provider of travel management for corporations with both national and global requirements. Adelman Travel is a shareholder in RADIUS, the global travel company with over $17 billion in sales in over 80+ countries and 4,600 locations worldwide. It has five regional travel solution centers: Hartford and Ansonia, Conn.; Milwaukee, Wisc.; Fort Worth, Texas and Irvine, Calif. The company offers dedicated affiliate offices in Asia, Canada and Europe and operates more than 40 full-service, on-site travel centers for corporations throughout the United States and worldwide.
For more information visit www.adelmantravel.com or call 414-410-8382.