+ Craig Adelman
Chairman of the Board
Craig Adelman founded Adelman Travel Group in 1985 with two employees and two computer terminals. Since then, Adelman Travel Group has become one of the top 10 travel management companies in the U.S. When he started Adelman Travel Group almost 30 years ago, it was with the idea of becoming the leader in providing on-site travel centers to corporations. While many larger travel management companies have moved to the mega reservation center concept, Craig's philosophy has not changed. He believes in maintaining on-sites and smaller travel solution centers that continue to provide the level of exceptional customer service for which Adelman Travel Group has always been known. In 2005, Craig received Ernst & Young's Entrepreneur of the Year Award. Under Craig's direction, Adelman Travel Group has received numerous awards, including the Service Business of the Year Award, given to companies that exemplify a dedication to customer service and strong employee and community relations. Craig earned his bachelor's degree at the University of Wisconsin and his master's degree at Fairleigh Dickinson University in England.
+ Robert Chaiken
Chief Executive Officer
Bob has been with Adelman Travel in a variety of positions for over 20 years. Prior to joining Adelman, he held positions in real estate development, finance and IT. Bob has responsibility for the full scope of the company's activities. He works directly with the COO to oversee technology initiatives, product and service development, global relations and supplier relations. He supports customers on an ongoing basis with strategic planning and implementation of best practices and operations. Bob is a past recipient of the Forty Under 40 award, which is given to young executives who are making a difference in their professions and their communities. Bob is a CPA and CTC and received his BBA from the University of Wisconsin-Madison with a double major in Accounting and Information Systems.
+ Steve Cline
President and Chief Operating Officer
Steve has been with Adelman Travel since 1995. He has 30 years of corporate travel management experience and has previously held management positions at American Express and BTI Americas. As COO, he is directly involved with all aspects of the client relationship. He heads the areas of operations, account management, supplier relations and sales for Adelman Travel. Steve supports the Regional Vice Presidents and the Vice President of Global Sales on all levels. Working as a team with the corporate customer, the Adelman Regional Vice President and the Global Account Manager, he reviews each customer's strategic business plan to ensure all objectives are being met and exceeded. Steve is also involved in the sales and operations for global prospects and customers. Steve attended the Wharton College of Business and is a Certified Travel Consultant and Certified Travel Industry Executive. Steve is currently a member of the Executive Travel CTAP Advisory Board.
+ Michelle De Witt Bugajski
Chief Financial Officer
Michelle joined the Adelman team in 2007 as Controller and Director of HR. She made the transition to Adelman Travel Group from Monster Worldwide where she was Global Controller for the Internet Advertising and Fees Division. Michelle's background includes over 15 years of management, finance, and accounting experience and over 10 years of human resource experience, primarily in media (television, newspapers, and internet) at both large public companies and smaller, privately-held companies. Michelle possesses her BSBA in Management and Accounting from Rhode Island College, and her MBA in Finance from Providence College.
+ Angela Abbate
Senior Vice President, Partner Solutions
Angela has been with Adelman Travel since 1995 and has over 20 years of experience in corporate travel management. She started her travel career from the ground up working as a corporate travel consultant with Carlson Wagonlit Travel. Since then, Angela has held a variety of positions in the industry, but her main focus has been operations. In her role as Vice President of Global Services, Angela oversees Adelman's supplier relations, support services, emergency services, online development, and training departments. She assists the Global Management Consultants with complex issues, special projects and support for our travel consultants. She is our RADIUS network liaison and works directly with our support areas to determine our global standard operating procedures. Angela is currently on the Delta Airlines Agency Advisory Board. She attended Texas State University and the International Airlines Travel Academy in Dallas.
+ Gary Deutsch
Senior Vice President, Global Account Management
Gary has been with Adelman Travel since 1996. He has worked in all aspects of the travel industry since 1984, including corporate, vacations and meetings management. Additionally, he created and managed a VIP services division for a major global travel management company. Gary currently oversees and supports the Global Management Consulting team. His philosophy is to provide our customers with a proactive, consultative approach to achieving their objectives. He assisted in the development of Adelman's Travel Architect Certification Program, which trains our Global Management Consultants to go beyond identifying trends found in our customers' travel data in order to provide them with innovative strategies such as VideoTravelTM and expense and payment solutions. Gary holds a business degree with a minor in psychology from Adelphi University in New York.
+ William Blair
Vice President, Global Management Consulting
Bill joined Adelman Travel in 2006 as the VP of Account Management and Operations for the Eastern and Southern regions. He came to Adelman with over 20 years of travel industry experience, holding prominent operations and sales roles with KLM Airlines, Carlson Wagonlit Travel, and Vice President of Operations for Trafalgar Tours. Bill currently oversees and supports the Eastern and Southern Region Global Management Consulting and Operations teams. He is actively involved in account performance, and he reviews each customer's strategic Adelman Blueprint plan with the customer, the Global Management Consultant and our COO to ensure all objectives of the plan are being met and exceeded. Bill's guiding and underlying principles are that we at Adelman provide consultative services and we need to be the best at that.
+ Ivan Imana
Chief Information Officer
Ivan joined Adelman Travel Group in 1995. He began his career at Adelman as Senior Staff Accountant and was soon promoted to Financial Reporting Manager. He took over management of Adelman Travel's Technology Department in 2004, where his primary responsibilities involve finding solutions for the company to be more productive and competitive in the market place. He has directed the development of several proprietary technology solutions since becoming head of the R&D department. Ivan currently sits on the advisory boards of three online booking tools and he is a member of the CIO Roundtable. In 2009, Ivan was chosen for the CIO 50 award, which honors IT executives for their ability to successfully integrate technology solutions, thereby helping increase corporate efficiencies. In 2011, Ivan received the CIO of the Year award from the Society for Information Management. Ivan holds a BS in Business from San Diego State University.
+ Jerome Riese
Vice President of Corporate Sales
Jerome joined Adelman Travel in 2005. He is a 15-year veteran of the travel industry and has held positions in both the airline and the corporate sectors. Jerome spent seven years in sales management with American Airlines, where he was recognized with several national sales awards for outstanding customer service. In 2003, Jerome became the Corporate Travel Manager at an S&P 500 company, where he learned the key drivers that lead to a successful managed corporate travel program. He negotiated and managed all supplier relationships including a global consolidation initiative. In his current role, he is responsible for the development and implementation of sales strategies. He is actively involved in presenting, negotiating, and closing new business opportunities as well as existing opportunities. With Jerome's industry background, particularly in the operations side of the travel industry, he brings a unique perspective and understanding of the challenges facing today's travel buyers. Jerome holds a BBA in business from the University of Wisconsin-Madison.
+ Jono Adelman
Jono has been involved with the family business for 20+ years, learning the company from the ground up and serving in a wide variety of capacities including accounting, emergency services, and account management. From there Jono took on the responsibility of implementing and overseeing the exclusive Adelman Private Fares (APF) solution. After the successful growth of APF, Jono transitioned to the business development team. In his current role, Jono is still involved in business development initiatives and assists with key strategies, sharing his creative insight. He is also actively involved in the long term strategic planning process, which includes exploring growth initiatives through the evaluation of potential agency acquisitions.
+ Ollie Adelman
The late Ollie Adelman joined his son Craig's corporate travel agency, Adelman Travel, at its inception after he had established his own business, Adelman Laundry and Cleaners, as one of the largest in the country. The company has since grown to become a top 10 travel firm, with offices nationwide and an international clientele. Ollie was instrumental in helping to design and build the current headquarters building in Glendale, WI, which is one of the most distinctive of its kind in the travel industry. A great admirer of Frank Lloyd Wright, Ollie commissioned the famed architect to build his home in 1948, where he resided for the remainder of his life. He also wrote his autobiography All Things Are Possible, a motivational memoir about the importance of family, character and determination. Ollie had been active in the Young Presidents' Organization for over 40 years, was former national chairman of the United Jewish Appeal organization based in New York, and was active in many philanthropic and charitable initiatives. Ollie graduated from Northwestern University, where he was inducted into the Sports Hall of Fame following his days as a star halfback. Ollie passed away on January 13, 2012 at the age of 96.